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Contact Pluto TV Customer Service

How to Reach a Person at Pluto TV

Verified Contact Information

Toll-Free Number:

  • 1-888-841-3343
    IVR / Automated System Only (No Human Option)
Call Now
Send Message

Customer Service:

  • 1-323-746-0500
    Voicemail-Only Line

Accessibility:

  • 1-424-512-7512
    USA
  • +1 416 969 7138
    Canada

Accessibility:

support_accessibilityca@paramountplus.com
Canada
accessibility@pluto.tv
USA

Claims:

information@viacom.com
Claims Regarding Content
posting_removal@viacom.com
Removal for Postings

Customer Service:

android-devs@pluto.tv
App Support
support@pluto.tv

Legal:

support-tou@pluto.tv

Media:

social@pluto.tv
privacy@pluto.tv
Privacy Inquiries

Pluto TV Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Pluto TV Phone Number
1 (888) 841-3343
Average Hold Time
00:03:30
Average Calls duration
1 minute
Most Popular Pluto TV Email Address
support@pluto.tv
Pluto TV Live Agent Availability
22% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview

How to Contact Pluto TV?

Quite often one of the fastest ways to get in touch with any support team is to call them. Pluto TV phone number for general support is +1 (323) 746-0500. You can call this toll-free line to get information about available TV services and pricing, resolve issues with your account access and payment, and more. If possible, avoid calling Pluto TV customer service on Monday as the wait time at the beginning of the week is long.

If you don’t like calling, feel free to contact the company via email. Pluto TV email address for customer service is support@pluto.tv. If you have privacy inquiries, send them to privacy@pluto.tv. To address claims concerning content and removal of postings, drop a line at information@viacom.com or posting_removal@viacom.com.

The corporate headquarters is based in West Hollywood. To contact the company via mail, forward your correspondence to the following Pluto TV address: 50 N. San Vicente Blvd., Suite 800 West, West Hollywood, California 90069, United States.

The corporate support team operates during normal business hours. Knowledgeable customer support representatives are always ready to assist and help resolve any issues. Please don’t forget that Pluto TV hours of support can vary on major holidays.

Contacting the support team via Pluto TV website is very easy. All you need to do is click the three horizontal lines in the upper left corner of the page and select “Support” from the dropdown list. Then, click the “Contact Us” button in the top right corner and fill out an online form. Provide the requested information and add files (if any). Soon after you submit the message, one of the Pluto TV customer care agents will be in touch.

PissedConsumer Club

Contact Information

Pluto TV Website:

Pluto TV Help Center:

Corporate Office Address:

Pluto Inc.
50 N. San Vicente Blvd., Suite 800 West
West Hollywood, California 90069
United States

Other Info (opening hours):

Mailing Address:

Attention of Paramount Privacy Team

1515 Broadway

NY 10036

United States


Other Location:

700 N San Vicente Blvd Ste G900

West Hollywood, CA 90069

United States

More contact details

Fax:

+1 (424) 512-7555

How Customers Rate Pluto TV Support?

4.2 / 5
Good

Based on 2.5K calls to Pluto TV customer support through PissedConsumer.com and 5 survey responses.

Total Calls
2.5K
Avg Call Duration
01:04
Issues Resolved
5%

Why Customers Call Pluto TV?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 36%
  • Product/ Service 23%
  • Account 10%
  • Request for Information 10%
  • Activation/ Cancellation 6%
  • Website/ Application 4%
  • Staff 4%
  • Payments and Charges 3%
  • Return/ Replace 2%
  • Shipping and Delivery 1%
  • Refund <1%
  • Cards <1%

Customer Inquiries & Issues

36%
  • "Pluto TV station keeps locking up"
  • "Unable to listen to program"
  • "Only getting a few shows to actually play. Over a week ago I was allowed to get-the closer, major crimes and in the heat of the night. What is wrong?"

Product/ Service

23%
  • "I need technical support"
  • "Need tech support. When I try to open the link to reset my password I get an error message. Please someone call with technical support. (505)659-****"
  • "I can't watch Pluto TV. I get a message that the android OS is no longer supported..I updated the OS but still get the same error."

Account

10%
  • "cant log in"
  • "I'm having issue trying to reset my password, what is the darn problem?"
  • "Can't sign in"

Request for Information

10%
  • "Need to talk about Pluto streaming"
  • "Question about service"
  • "Cannot get find out how to get to English version of movie, showing only spanish."

Activation/ Cancellation

6%
  • "I canceled my subscription for Pluto and they still took money out of my account"
  • "Reactivate tv app"
  • "Problem trying to activate Pluto"

Website/ Application

4%
  • "Pluto tv app not working on tv"
  • "Can't download Pluto tv"
  • "App working incorrectly"

Staff

4%
  • "Want together Pluto tv service when I drop my spectrum tv"
  • "My service isn't working"
  • "No pluto tv service for 2 weeks now need help"

Payments and Charges

3%
  • "Unauthorized charges"
  • "Unauthorized credit card use"
  • "Billing"

Return/ Replace

2%
  • "Want to change language I am hearing."
  • "I cant change my app from spanish to english"
  • "Need to change age restriction"

Shipping and Delivery

1%
  • "Check for certain shows and packages."
  • "Since 5pm this afternoon I can't get the app to work"
  • "I can't get The Lone Ranger on Pluto"

Refund

<1%
  • "Refund"
  • "You guys gave me a refund and I never got it"
  • "Need a refund didn't pay for it"

Cards

<1%
  • "Card hacked"
  • "You guys took $13 off my card & I never even authorized it or even have a account with you guys"
  • "I signed up for Pluto TV understanding it was free. but yet a credit card was required"

Compare Pluto TV Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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